SHIPPING
Complimentary Insured Shipping
We are pleased to offer Free U.S. Shipping on all orders within the United States. Every Julysnow package is fully insured and discreetly packaged to ensure your jewelry arrives safely and securely.
Delivery Timeline
- Processing Time: Since many of our pieces are hand-finished, please allow 1–3 business days for us to prepare your order.
- Shipping Time: Once dispatched, standard delivery typically takes 5–10 business days.
- Total Estimated Delivery Time: 6–13 business days, including processing and transit time.
Once your order ships, you will receive a tracking number by email.
At this time, Julysnow ships to the United States only.
RETURNS & EXCHANGES
We offer a 30-day return or exchange policy for unworn, non-custom pieces in their original condition and packaging.
Custom-designed, personalized, resized, or engraved pieces are final sale unless they arrive damaged, defective, or incorrect.
Please contact support@julysnowjewelry.com before sending any item back. Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.
Refunds are processed to the original payment method within 5–7 business days after the returned item has been received and inspected.