Terms of service

JULYSNOW LIMITED - Terms of Service
SECTION 1 - OVERVIEW AND ACCEPTANCE OF TERMS
This website is operated by JULYSNOW LIMITED. Throughout the site, the terms “we”, “us” and “our” refer to JULYSNOW LIMITED. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

SECTION 2 - SERVICE DESCRIPTION AND LIMITATIONS
We provide high-quality lab-grown diamond jewelry and related design services. We offer both standard collections and customized products. While we primarily serve the United States market, we reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ACCOUNT REGISTRATION AND SECURITY
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and password. We reserve the right to terminate accounts or refuse service if any prohibited behavior is detected, including but not limited to fraudulent activity or unauthorized use of our intellectual property.

SECTION 4 - PRICING AND PAYMENT TRANSPARENCY
Pricing: All prices displayed on our website are in USD.

Taxes: Prices are exclusive of applicable sales taxes, which will be calculated based on your shipping destination and displayed at checkout.

Shipping Costs: We are pleased to offer Free Standard Shipping on all orders delivered within the United States.

Payment Methods: We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay. All payments are processed through secure, encrypted payment gateways.

SECTION 5 - SHIPPING, DELIVERY, AND RISK TRANSFER
Delivery Time: Most orders are processed within 1-3 business days, with a transit time of 5-10 business days for US domestic shipping.

Risk Transfer: All items purchased are made pursuant to a shipment contract. The title to the products and the risk of loss pass to you upon our delivery of the items to the carrier.

SECTION 6 - RETURN AND REFUND POLICY
Your purchase is subject to our 30-day return policy. For specific conditions under which products may be returned and details on our refund process (including timelines and potential fees), please review our full Refund Policy here: Refund Policy.

SECTION 7 - INTELLECTUAL PROPERTY RIGHTS (Priority Section)
All content on this website, including but not limited to text, jewelry designs, graphics, logos, images, and video clips, is the exclusive property of JULYSNOW LIMITED and is protected by Hong Kong and international copyright and trademark laws. Any unauthorized reproduction or use of our proprietary designs and content is strictly prohibited.

SECTION 8 - DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted or error-free due to potential technical issues beyond our control. We have made every effort to display product colors and images accurately, but we cannot guarantee that your monitor's display will be 100% accurate.

SECTION 9 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy, which describes how we collect, protect, and use your data.

SECTION 10 - GOVERNING LAW AND DISPUTE RESOLUTION
These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong SAR. For customers in the United States, any disputes may also be resolved in accordance with applicable US federal and state consumer protection laws. Any disputes arising from the use of this site shall first be resolved through amicable negotiation, and if necessary, submitted to the appropriate jurisdiction.